Privacy Policy

Our information collection practices are intended for the provision of our services. The nature of the relationship and how you interact with us determines the data collected about you. Infopass collects data regarding its current customers (“Customers”), potential customers (“Prospects”), website visitors (“Visitors”).

We collect this information to operate our business, provide information on our services, and manage our relationships.

Here's an overview of how we collect and process your data:

• (i) Purpose : We collect and process your Personal Data only to the extent necessary to fulfil your requirements and carry out your transactions on our platform.

• (ii) Legal Compliance : Our data collection and processing practices are in line with the provisions of the relevant laws in India.

• (iii) Personal Data Definition : "Personal Data" refers to data that directly or indirectly identifies you, including your characteristics, traits, attributes, or any other features of your identity. It does not include publicly available information or data provided under the Right to Information Act, 2005, or any other applicable law. Additionally, it encompasses Sensitive Personal Data, such as passwords, financial information.

Please note that if you choose not to share the required Personal Data with us, we may not be able to proceed with your transaction. Safeguarding your privacy is of most importance to us, and we are committed to maintaining the security and confidentiality of your Personal Data in accordance with the applicable laws.

Any Personal Data that we have access to shall never be shared without your consent. In various processes / submission of applications / availment of product / service offerings, we even seek your explicit consent to use / share your Personal Data. In our business and operational processes, we only share the data on a partial and "need-to-know" basis to designated personnel or partners or service providers.

We may process, store and retain your Personal Data on our servers where the data centres are located, and/or on the servers of third parties having contractual relationships with us. All Sensitive Personal Data is stored in India. We will retain your data for the period that you continue to be our customer and for such period as required to comply with any obligation under any law for the time being in force.

We employ your Personal Data within our business operations to support the provision of our partners' products/services and to carry out various activities, including:
(i) Facilitating transactions and providing transaction reports.
(ii) Conducting research and analysis to enhance our products/services, improve security, and ensure high service quality.
(iii)Reviewing and processing your product/service requirements, as well as any instructions or requests you submit.
(iv) Keeping you informed about changes to the products/services, including updates to terms and conditions, both for the products/services themselves and our platform.
(v)Verifying your identity in order to deliver the products/services you require.
(vi) Generating financial, regulatory, and management reports, as well as developing and maintaining risk management models.
(vii) Carrying out lawful credit checks, screenings, or due diligence procedures as necessary.

Our Services may contain links to other web sites or online locations that are not operated or controlled by us. If you click on a third-party link, you will be directed to that third party’s site. When utilizing a mobile network operator, aggregator, or referenced third party website or business, please review all such business’ or websites’ policies. We strongly advise you to review the privacy policy of every site or location you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the “Preferences” or “Settings” page of your web browser.

We use data collection devices such as "cookies" or similar technologies on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your device hard-drive/storage that assist us in providing our services. Cookies do not contain any of your Personal Information. We offer certain features that are only available through the use of a "cookie" or similar technologies. We also use cookies to allow you to enter your password less frequently during a session. Cookies or similar technologies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your device hard-drive/storage at the end of a session. You are always free to decline/delete our cookies or similar technologies if your browser/device permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar technologies on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties.

To exercise your access, data portability, and deletion or do not sell opt-out rights described above, you may submit a verifiable consumer request by clicking on this form.

Our Services are not designed for and are not marketed to people under the age of 16 (“minors”). We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our Services. Please contact our Privacy Office if you believe we might have information from or about a minor.